If you are not pleased with your haircut, you may request that we adjust it within one week of your service. We will deliver the adjustment at no charge.
We guarantee our color services as long as you use only professional products that we recommend to keep your color vibrant and your hair healthy. This includes a Malibu Makeover ($50) prior to your first color service if you are a new client. The Malibu C treatment will remove all minerals and medications prior to your color service. If you are not pleased with a color service, we will gladly adjust it within one week of your service at no charge to you.
Perfections Salon does not refund money offered as payment for services rendered. It is illegal in the state of Ohio to stop payment on a check offered in payment of services rendered.
If you need to cancel and reschedule your reservation, please allow us the courtesy of a 24-hour notice so we may reserve your time for another guest. If you must cancel with less than 24-hours notice because of an emergency, we certainly will understand, but we would appreciate the 24-hours notice.
After one No-Show (skipping a scheduled appointment without first notifying the salon within 24 hours of your appointment), the next appointment must be reserved with a $30 reservation fee paid with a valid credit card; any subsequent no-shows will be charged 100% of the service price.
Perfections Salon and its experts in dry haircutting, couture coloring, DevaCurl Curly Girl Cuts and specialized hair treatments will always deliver a salon experience designed to foster passionately loyal clients.